# Super Administrator — Modules

Source: *Mi Digital Academy - Education CRM Features Document*

Modules to be developed for the **Super Administrator** user type, strictly feature and function wise, in dependency order (each module builds on the ones above it).

## 1. Authentication & Access
- Secure login, two-factor authentication, session management, IP-based access control

## 2. Role & Permission Management
- Define and assign Sub Administrator roles (Billing, Teacher/Content Creator, Content Reviewer, Student Support)
- Configure system-wide permissions per role

## 3. User Account Management
- Manage all user accounts: Sub Admins, Students, Parents, Affiliates, Institutes (including Schools), Corporate, CSR, Sponsor, Organization, Teachers, Tertiary (Individuals)
- Activate, suspend, and delete accounts
- Account linking (parent→children, student→institute, corporate→employees)

## 4. System Settings
- Configure system-wide settings

## 5. Curriculum Organization
- Organize Education Boards, Grades, Subjects, and Categories

## 6. Course Management
- Create, edit, and delete Academic and Professional courses

## 7. Content Management
- Upload and manage video tutorials and podcasts

## 8. Assessment Management
- Set up exams, quizzes, and assessments

## 9. Resource Library Management
- Manage resource guides, flashcards, and mind maps

## 10. Content Approval Workflow
- Manage the content approval workflow for uploaded content

## 11. Membership Plan Management
- Create and modify membership plans

## 12. Pricing Management
- Grade-wise and subject-wise pricing for Academic courses
- Course-wise pricing for Professional courses
- Bulk license packages for institutes

## 13. Discount & Promotion Management
- Manage discount codes and promotional campaigns

## 14. Affiliate Commission Configuration
- Configure affiliate commission structures

## 15. Payment & Billing Management
- Payment gateway configuration
- Recurring billing, refund processing, invoice generation

## 16. Revenue Management
- Revenue recognition, tax calculation, multi-currency support, financial reconciliation

## 17. Financial Overview
- Financial overview and commission management

## 18. Super Admin Dashboard
- Total users by type
- Active subscriptions and revenue
- Content library statistics
- System health monitoring
- User engagement metrics
- Support ticket overview

## 19. Custom Reporting
- Revenue reports (by course, time period, region)
- User acquisition and churn analysis
- Content performance reports
- Affiliate performance tracking
- Institute license utilization

## 20. Marketing & Communication
- Email campaigns, in-app notifications, SMS integration

## 21. Customer Support Management
- Ticketing system, live chat support, help center

## 22. Data Protection & Compliance
- Encrypted data storage, content protection (DRM), privacy compliance, security audits

## 23. Backup & Data Export
- System backup and data export capabilities

## 24. System Health & Performance Monitoring
- Monitor system performance, uptime, and scalability

## 25. Live Sessions Management
- Schedule and manage live classes, doubt clearing sessions, webinars & guest lectures
- Session analytics, attendance tracking, recording management

## 26. Social Learning & Gamification
- Configure points, badges, leaderboards, challenges & competitions
- Manage study groups, peer-to-peer learning, discussion forums
- Social learning analytics and moderation

## 27. Spaced Repetition System (SRS) Management
- Configure review intervals, Ebbinghaus curve parameters
- Content integration (flashcards, quizzes, video reminders)
- Mastery tracking and SRS analytics

## 28. AI Feature Configuration
- AI Tutor, AI Mentor Mode, Smart Study Planner settings
- AI Score Prediction and AI Study Companion (Emotional Intelligence) configuration

## 29. Integrations & APIs
- LMS integration, SIS sync, third-party tools (Google Drive, Zoom, CRM)
- Public API, webhooks, embed widgets, integration monitoring

## 30. Target Exam Management
- Exam type & template management, AI prediction configuration
- AI study plan generation, mock test & simulation management

## 31. Automated Reports & Alerts
- Student, parent, and teacher/admin report automation
- Alert configuration, thresholds, escalation rules

## 32. Accessibility & Localization Management
- Multi-language support, inclusivity features, content accessibility
- WCAG compliance tracking and auditing

## 33. Offline Learning Support
- Download permissions, sync management, mobile offline features
- Offline analytics

## 34. White-Label & Institute Branding
- Custom branding, custom domains, branded certificates
- White-label content and branding analytics

## 35. Career Guidance Module
- Career path definitions, aptitude assessment, recommendation engine
- Career analytics

## 36. Parent-Student Collaboration Tools
- Shared goal setting, reward system management
- Family engagement analytics

## 37. Virtual Study Rooms
- Room configuration, session management, accountability partners
- Study room analytics

## 38. Voice Note Learning
- Audio note configuration, podcast-style summaries
- Voice note management and analytics

## 39. Exam Hall Simulator
- Simulation environment, stress management training
- Simulation scheduling and analytics