# 5. Engagement Metrics

User Type: **Super Administrator**
Source: *Mi Digital Academy - Education CRM Features Document*

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## 5. Engagement Metrics

### 5.1 User Engagement Metrics
**What it does:** Shows the user engagement metrics: the metrics of the engagement (the metric, the engagement, the value, the period) are shown on the dashboard, so the engagement is measured (the overview is the summary). The Super Administrator views the user engagement metrics (the metric, the engagement, the value, the period) so the viewing is structured and the metrics are explicit.

**Sub-features:**
- Engagement metric: the metric (the metric of the engagement, e.g., the sessions, the time)
- Engagement value: the value (the value of the metric, e.g., the count, the percentage)
- Engagement period: the period (the period of the engagement, e.g., the daily, the weekly, the monthly)
- Engagement trend: the trend (the trend of the engagement, the period, the change)
- Engagement comparison: the comparison (the comparison of the engagement, the periods)
- Engagement view: the view (the metrics, the values, the period)
- Engagement export: the export (the engagement, the format, the period)
- Audit logging of the engagement metric viewing

**Super Administrator User Journey:**
1. Super Admin views the user engagement metrics: the metrics (the metric of the engagement, e.g., the sessions, the time), the values (the value of the metric, e.g., the count, the percentage), and the period (the period of the engagement); the metrics are explicit.
2. Views the engagement metric: the metric (the metric of the engagement, e.g., the sessions, the time); the metric is the measure.
3. Views the engagement value: the value (the value of the metric, e.g., the count, the percentage); the value is the result.
4. Sets the engagement period: the period (the period of the engagement, e.g., the daily, the weekly, the monthly); the period is the scope.
5. Views the engagement trend: the trend (the trend of the engagement, the period, the change); the trend is the direction.
6. Compares the engagement: the comparison (the comparison of the engagement, the periods); the comparison is the analysis.
7. The engagement is visible: the metrics, the values, the period, so the metrics are complete.
8. The engagement metric viewing is audit-logged with the engagement, the period, and the timestamp.

**Rules & Edge Cases:**
- The engagement metric is the measure (the metric of the engagement, e.g., the sessions, the time); the metric is the value.
- The engagement value is the result (the value of the metric, e.g., the count, the percentage); the value is the outcome.
- The engagement period is the scope (the period of the engagement, e.g., the daily, the weekly, the monthly); the period is the control.
- The engagement trend is the direction (the trend of the engagement, the period, the change); the trend is the insight.
- The engagement is visible (the metrics, the values, the period); the viewing is managed.
- Engagement metric viewing is audit-logged with the engagement, period, and timestamp.

### 5.2 Active Users (Daily/Weekly/Monthly)
**What it does:** Shows the active users by period: the active users by period (the active, the count, the period) are shown on the dashboard, so the active users are visible by period (the overview is the summary). The Super Administrator views the active users by period (the active, the count, the period) so the viewing is structured and the overview is explicit.

**Sub-features:**
- Active user: the user (the active user, the count, the period)
- Daily active: the active (the daily active users, the count)
- Weekly active: the active (the weekly active users, the count)
- Monthly active: the active (the monthly active users, the count)
- Active period: the period (the period of the active users, e.g., the daily, the weekly, the monthly)
- Active trend: the trend (the trend of the active users, the period, the change)
- Active view: the view (the active, the counts, the period)
- Audit logging of the active user viewing

**Super Administrator User Journey:**
1. Super Admin views the active users by period: the active (the active user, the count, the period), the counts (the count of the active users), and the period (the period of the active users); the overview is explicit.
2. Views the daily active users: the active (the daily active users, the count); the active is the daily.
3. Views the weekly active users: the active (the weekly active users, the count); the active is the weekly.
4. Views the monthly active users: the active (the monthly active users, the count); the active is the monthly.
5. Sets the active period: the period (the period of the active users, e.g., the daily, the weekly, the monthly); the period is the scope.
6. Views the active trend: the trend (the trend of the active users, the period, the change); the trend is the direction.
7. The active users are visible: the active, the counts, the period, so the overview is complete.
8. The active user viewing is audit-logged with the active, the period, and the timestamp.

**Rules & Edge Cases:**
- The active user is the engaged (the active user, the count, the period); the user is the state.
- The daily active is the daily (the daily active users, the count); the active is the period.
- The weekly active is the weekly (the weekly active users, the count); the active is the period.
- The monthly active is the monthly (the monthly active users, the count); the active is the period.
- The active users are visible (the active, the counts, the period); the viewing is managed.
- Active user viewing is audit-logged with the active, period, and timestamp.

### 5.3 Learning Activity Overview
**What it does:** Shows the learning activity overview: the activity of the learning (the activity, the type, the count, the period) is shown on the dashboard, so the learning is visible (the overview is the summary). The Super Administrator views the learning activity overview (the activity, the type, the count, the period) so the viewing is structured and the overview is explicit.

**Sub-features:**
- Learning activity: the activity (the activity of the learning, the type, the count, the period)
- Activity type: the type (the type of the activity, e.g., the video, the quiz, the assignment)
- Activity count: the count (the count of the activities)
- Activity period: the period (the period of the activity, e.g., the daily, the weekly, the monthly)
- Activity trend: the trend (the trend of the activity, the period, the change)
- Activity view: the view (the activity, the types, the counts, the period)
- Activity export: the export (the activity, the format, the period)
- Audit logging of the learning activity viewing

**Super Administrator User Journey:**
1. Super Admin views the learning activity overview: the activity (the activity of the learning, the type, the count, the period), the types (the type of the activity, e.g., the video, the quiz, the assignment), and the period (the period of the activity); the overview is explicit.
2. Views the activity type: the type (the type of the activity, e.g., the video, the quiz, the assignment); the type is the segment.
3. Views the activity count: the count (the count of the activities); the count is the measure.
4. Sets the activity period: the period (the period of the activity, e.g., the daily, the weekly, the monthly); the period is the scope.
5. Views the activity trend: the trend (the trend of the activity, the period, the change); the trend is the direction.
6. Exports the activity: the export (the activity, the format, the period); the export is the record.
7. The activity is visible: the activity, the types, the counts, the period, so the overview is complete.
8. The learning activity viewing is audit-logged with the activity, the period, and the timestamp.

**Rules & Edge Cases:**
- The learning activity is the action (the activity of the learning, the type, the count, the period); the activity is the engagement.
- The activity type is the segment (the type of the activity, e.g., the video, the quiz, the assignment); the type is the category.
- The activity count is the measure (the count of the activities); the count is the volume.
- The activity trend is the direction (the trend of the activity, the period, the change); the trend is the insight.
- The activity is visible (the activity, the types, the counts, the period); the viewing is managed.
- Learning activity viewing is audit-logged with the activity, period, and timestamp.