# 1. User Metrics

User Type: **Super Administrator**
Source: *Mi Digital Academy - Education CRM Features Document*

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## 1. User Metrics

### 1.1 Total Users by Type (Students, Parents, Affiliates, Institutes)
**What it does:** Shows the total users by type: the users by type (the type, the count, the users) are shown on the dashboard, so the users are segmented by type (the overview is the summary). The Super Administrator views the total users by type (the type, the count, the users) so the viewing is structured and the overview is explicit.

**Sub-features:**
- User type: the type (the type of the user, e.g., the student, the parent, the affiliate, the institute)
- User count: the count (the count of the users by type)
- Total users: the total (the total of the users, all types)
- Type breakdown: the breakdown (the breakdown of the users, the types, the counts)
- Type period: the period (the period of the users, e.g., the current, the monthly)
- Type view: the view (the types, the counts, the period)
- Type export: the export (the types, the format, the period)
- Audit logging of the user type viewing

**Super Administrator User Journey:**
1. Super Admin views the total users by type: the types (the type of the user, e.g., the student, the parent, the affiliate, the institute), the counts (the count of the users by type), and the period (the period of the users); the overview is explicit.
2. Views the student count: the count (the count of the students); the count is the measure.
3. Views the parent count: the count (the count of the parents); the count is the measure.
4. Views the affiliate count: the count (the count of the affiliates); the count is the measure.
5. Views the institute count: the count (the count of the institutes); the count is the measure.
6. Views the total users: the total (the total of the users, all types); the total is the sum.
7. Exports the types: the export (the types, the format, the period); the export is the record.
8. The users are visible: the types, the counts, the period, so the overview is complete.

**Rules & Edge Cases:**
- The user type is the segment (the type of the user, e.g., the student, the parent, the affiliate, the institute); the type is the category.
- The user count is the measure (the count of the users by type); the count is the volume.
- The total users is the sum (the total of the users, all types); the total is the aggregate.
- The type breakdown is the detail (the breakdown of the users, the types, the counts); the breakdown is the segment.
- The users are visible (the types, the counts, the period); the viewing is managed.
- User type viewing is audit-logged with the type, count, and timestamp.

### 1.2 New User Signups
**What it does:** Shows the new user signups: the signups of the new users (the signup, the user, the type, the date) are shown on the dashboard, so the signups are visible (the overview is the summary). The Super Administrator views the new user signups (the signup, the user, the type, the date) so the viewing is structured and the signups are explicit.

**Sub-features:**
- Signup: the signup (the signup, the user, the type, the date)
- Signup count: the count (the count of the signups)
- Signup type: the type (the type of the signup, e.g., the student, the parent)
- Signup period: the period (the period of the signups, e.g., the daily, the weekly, the monthly)
- Signup trend: the trend (the trend of the signups, the period, the change)
- Signup view: the view (the signups, the types, the counts, the period)
- Signup export: the export (the signups, the format, the period)
- Audit logging of the signup viewing

**Super Administrator User Journey:**
1. Super Admin views the new user signups: the signups (the signup, the user, the type, the date), the count (the count of the signups), and the period (the period of the signups); the overview is explicit.
2. Views the signup count: the count (the count of the signups); the count is the measure.
3. Views the signup type: the type (the type of the signup, e.g., the student, the parent); the type is the segment.
4. Sets the signup period: the period (the period of the signups, e.g., the daily, the weekly, the monthly); the period is the scope.
5. Views the signup trend: the trend (the trend of the signups, the period, the change); the trend is the direction.
6. Exports the signups: the export (the signups, the format, the period); the export is the record.
7. The signups are visible: the signups, the types, the counts, the period, so the overview is complete.
8. The signup viewing is audit-logged with the signup, the period, and the timestamp.

**Rules & Edge Cases:**
- The signup is the entry (the signup, the user, the type, the date); the signup is the start.
- The signup count is the measure (the count of the signups); the count is the volume.
- The signup type is the segment (the type of the signup, e.g., the student, the parent); the type is the category.
- The signup trend is the direction (the trend of the signups, the period, the change); the trend is the insight.
- The signups are visible (the signups, the types, the counts, the period); the viewing is managed.
- Signup viewing is audit-logged with the signup, period, and timestamp.

### 1.3 Active vs. Inactive Users
**What it does:** Shows the active vs. inactive users: the users by activity (the active, the inactive, the count, the period) are shown on the dashboard, so the users are segmented by activity (the overview is the summary). The Super Administrator views the active vs. inactive users (the active, the inactive, the count, the period) so the viewing is structured and the overview is explicit.

**Sub-features:**
- Active user: the user (the active user, the count, the period)
- Inactive user: the user (the inactive user, the count, the period)
- Activity split: the split (the split of the users, the active, the inactive)
- Activity count: the count (the count of the active and inactive users)
- Activity period: the period (the period of the activity, e.g., the daily, the weekly, the monthly)
- Activity view: the view (the active, the inactive, the counts, the period)
- Activity export: the export (the activity, the format, the period)
- Audit logging of the activity viewing

**Super Administrator User Journey:**
1. Super Admin views the active vs. inactive users: the active (the active user, the count, the period), the inactive (the inactive user, the count, the period), and the period (the period of the activity); the overview is explicit.
2. Views the active users: the user (the active user, the count, the period); the user is the engaged.
3. Views the inactive users: the user (the inactive user, the count, the period); the user is the disengaged.
4. Views the activity split: the split (the split of the users, the active, the inactive); the split is the ratio.
5. Sets the activity period: the period (the period of the activity, e.g., the daily, the weekly, the monthly); the period is the scope.
6. Exports the activity: the export (the activity, the format, the period); the export is the record.
7. The users are visible: the active, the inactive, the counts, the period, so the overview is complete.
8. The activity viewing is audit-logged with the activity, the period, and the timestamp.

**Rules & Edge Cases:**
- The active user is the engaged (the active user, the count, the period); the user is the state.
- The inactive user is the disengaged (the inactive user, the count, the period); the user is the state.
- The activity split is the ratio (the split of the users, the active, the inactive); the split is the measure.
- The activity count is the volume (the count of the active and inactive users); the count is the measure.
- The users are visible (the active, the inactive, the counts, the period); the viewing is managed.
- Activity viewing is audit-logged with the activity, period, and timestamp.