# Module: Notifications & Preferences

User Type: **CSR**
Source: *Mi Digital Academy - Education CRM Features Document*

All features and functionalities of this module, strictly feature and function based.

## 1. Alerts
- Milestone & Program Alerts
- Impact Report Delivery

## 2. Preferences
- Notification Preferences
- Program Update Subscriptions

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## Feature Documents

Detailed specifications for each feature group (in `csr_notifications_preferences/`):

1. [Alerts](csr_notifications_preferences/alerts.md)
   - Test Cases: [alerts_tests.md](csr_notifications_preferences/alerts_tests.md)
2. [Preferences](csr_notifications_preferences/preferences.md)
   - Test Cases: [preferences_tests.md](csr_notifications_preferences/preferences_tests.md)