# 2. Compliance & Resource Status

User Type: **Organization**
Source: *Mi Digital Academy - Education CRM Features Document*

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## 2. Compliance & Resource Status

### 2.1 Compliance Status Overview
**What it does:** Shows the organization's compliance posture: mandatory training completion rate, certification compliance rate, and overdue compliance items, with status indicators.

**Sub-features:**
- Mandatory training completion rate
- Certification compliance rate
- Overdue compliance items count
- Compliance status indicators
- Compliance trend over time
- Compliance Status Overview available on web and mobile
- compliance status overview event logging (viewed)
- Audit logging of compliance status overview

**Organization User Journey:**
1. Organization navigates to Compliance Status Overview.
2. Organization reviews the compliance status overview details shown.
3. Organization performs the primary action for compliance status overview.
4. Organization confirms the result matches the documented behavior.
5. Organization opens Profile → "Activity" and confirms the events are recorded.

**Rules & Edge Cases:**
- Mandatory training completion rate.
- Certification compliance rate.
- Overdue compliance items count.
- Compliance status indicators.
- Compliance trend over time.

### 2.2 Resource Utilization
**What it does:** Shows how the organization's resources are used: seat utilization, content consumption, and platform usage by department and program.

**Sub-features:**
- Seat utilization (used vs allocated)
- Content consumption by program
- Platform usage by department
- Utilization trend over time
- Underutilization alerts
- Resource Utilization available on web and mobile
- resource utilization event logging (viewed)
- Audit logging of resource utilization

**Organization User Journey:**
1. Organization navigates to Resource Utilization.
2. Organization reviews the resource utilization details shown.
3. Organization performs the primary action for resource utilization.
4. Organization confirms the result matches the documented behavior.
5. Organization opens Profile → "Activity" and confirms the events are recorded.

**Rules & Edge Cases:**
- Seat utilization (used vs allocated).
- Content consumption by program.
- Platform usage by department.
- Utilization trend over time.
- Underutilization alerts.