# 2. In-App Notifications

User Type: **Super Administrator**
Source: *Mi Digital Academy - Education CRM Features Document*

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## 2. In-App Notifications

### 2.1 Targeted Push Notifications
**What it does:** Sends the targeted push notifications: the push notification (the notification, the user, the content, the trigger, the date) is sent to the targeted users, so the users are notified (the push is the alert). The Super Administrator sends the targeted push notifications (the notification, the user, the content, the trigger, the date) so the push is structured and the alert is explicit.

**Sub-features:**
- Push notification: the notification (the notification, the user, the content, the trigger, the date)
- Target user: the user (the target user, the segment, the count)
- Notification content: the content (the content of the notification, the title, the body)
- Notification trigger: the trigger (the trigger of the notification, e.g., the event, the schedule)
- Notification date: the date (the date of the notification, the time)
- Notification status: the status (the sent, the delivered, the read)
- Notification view: the view (the notifications, the users, the content, the dates)
- Audit logging of the push notification sending

**Super Administrator User Journey:**
1. Super Admin sends the targeted push notification: the notification (the notification, the user, the content, the trigger, the date), the users (the target user, the segment, the count), and the trigger (the trigger of the notification, e.g., the event, the schedule); the push is explicit.
2. Selects the target users: the user (the target user, the segment, the count); the user is the recipient.
3. Creates the notification content: the content (the content of the notification, the title, the body); the content is the message.
4. Sets the notification trigger: the trigger (the trigger of the notification, e.g., the event, the schedule); the trigger is the condition.
5. Sets the notification date: the date (the date of the notification, the time); the date is the moment.
6. Sends the notification: the send (the send of the notification, the time, the status); the send is the action.
7. Views the notification status: the status (the sent, the delivered, the read); the status is the state.
8. The push is sent: the notifications, the users, the content, the dates, so the alert is complete.
9. The push notification sending is audit-logged with the notification, the user, and the timestamp.

**Rules & Edge Cases:**
- The push notification is the alert (the notification, the user, the content, the trigger, the date); the notification is the message.
- The target user is the recipient (the target user, the segment, the count); the user is the target.
- The notification content is the message (the content of the notification, the title, the body); the content is the payload.
- The notification trigger is the condition (the trigger of the notification, e.g., the event, the schedule); the trigger is the rule.
- The push is sent (the notifications, the users, the content, the dates); the alert is managed.
- Push notification sending is audit-logged with the notification, user, and timestamp.

### 2.2 Banner Announcements
**What it does:** Shows the banner announcements: the banner (the banner, the content, the audience, the date) is shown to the audience, so the announcement is visible (the banner is the display). The Super Administrator shows the banner announcements (the banner, the content, the audience, the date) so the banner is structured and the display is explicit.

**Sub-features:**
- Banner: the banner (the banner, the content, the audience, the date)
- Banner content: the content (the content of the banner, the text, the image, the link)
- Banner audience: the audience (the audience of the banner, the segment, the count)
- Banner date: the date (the date of the banner, the start, the end)
- Banner position: the position (the position of the banner, e.g., the top, the bottom)
- Banner status: the status (the active, the scheduled, the expired)
- Banner view: the view (the banners, the content, the audiences, the dates)
- Audit logging of the banner configuration

**Super Administrator User Journey:**
1. Super Admin shows the banner announcement: the banner (the banner, the content, the audience, the date), the content (the content of the banner, the text, the image, the link), and the audience (the audience of the banner, the segment, the count); the banner is explicit.
2. Creates the banner content: the content (the content of the banner, the text, the image, the link); the content is the message.
3. Selects the banner audience: the audience (the audience of the banner, the segment, the count); the audience is the target.
4. Sets the banner date: the date (the date of the banner, the start, the end); the date is the period.
5. Sets the banner position: the position (the position of the banner, e.g., the top, the bottom); the position is the location.
6. Views the banner status: the status (the active, the scheduled, the expired); the status is the state.
7. The banner is shown: the banners, the content, the audiences, the dates, so the display is complete.
8. The banner configuration is audit-logged with the banner, the audience, and the timestamp.

**Rules & Edge Cases:**
- The banner is the display (the banner, the content, the audience, the date); the banner is the announcement.
- The banner content is the message (the content of the banner, the text, the image, the link); the content is the payload.
- The banner audience is the target (the audience of the banner, the segment, the count); the audience is the recipient.
- The banner date is the period (the date of the banner, the start, the end); the date is the schedule.
- The banner is shown (the banners, the content, the audiences, the dates); the display is managed.
- Banner configuration is audit-logged with the banner, audience, and timestamp.

### 2.3 Popup Messages for Offers
**What it does:** Shows the popup messages for the offers: the popup (the popup, the offer, the audience, the date) is shown to the audience, so the offer is visible (the popup is the display). The Super Administrator shows the popup messages for the offers (the popup, the offer, the audience, the date) so the popup is structured and the display is explicit.

**Sub-features:**
- Popup: the popup (the popup, the offer, the audience, the date)
- Offer: the offer (the offer, the type, the value, the code)
- Popup content: the content (the content of the popup, the text, the image, the button)
- Popup audience: the audience (the audience of the popup, the segment, the count)
- Popup date: the date (the date of the popup, the start, the end)
- Popup frequency: the frequency (the frequency of the popup, e.g., the once, the daily)
- Popup status: the status (the active, the scheduled, the expired)
- Audit logging of the popup configuration

**Super Administrator User Journey:**
1. Super Admin shows the popup message for the offer: the popup (the popup, the offer, the audience, the date), the offer (the offer, the type, the value, the code), and the audience (the audience of the popup, the segment, the count); the popup is explicit.
2. Selects the offer: the offer (the offer, the type, the value, the code); the offer is the promotion.
3. Creates the popup content: the content (the content of the popup, the text, the image, the button); the content is the message.
4. Selects the popup audience: the audience (the audience of the popup, the segment, the count); the audience is the target.
5. Sets the popup date: the date (the date of the popup, the start, the end); the date is the period.
6. Sets the popup frequency: the frequency (the frequency of the popup, e.g., the once, the daily); the frequency is the cadence.
7. Views the popup status: the status (the active, the scheduled, the expired); the status is the state.
8. The popup is shown: the popups, the offers, the audiences, the dates, so the display is complete.
9. The popup configuration is audit-logged with the popup, the offer, and the timestamp.

**Rules & Edge Cases:**
- The popup is the display (the popup, the offer, the audience, the date); the popup is the announcement.
- The offer is the promotion (the offer, the type, the value, the code); the offer is the incentive.
- The popup audience is the target (the audience of the popup, the segment, the count); the audience is the recipient.
- The popup frequency is the cadence (the frequency of the popup, e.g., the once, the daily); the frequency is the control.
- The popup is shown (the popups, the offers, the audiences, the dates); the display is managed.
- Popup configuration is audit-logged with the popup, offer, and timestamp.

### 2.4 Scheduled Notifications
**What it does:** Schedules the notifications: the schedule of the notifications (the schedule, the notification, the date, the time) is set, so the notifications are sent at the scheduled time (the schedule is the automation). The Super Administrator schedules the notifications (the schedule, the notification, the date, the time) so the schedule is structured and the automation is explicit.

**Sub-features:**
- Schedule: the schedule (the schedule, the notification, the date, the time)
- Notification: the notification (the notification, the content, the audience)
- Schedule date: the date (the date of the schedule, the day)
- Schedule time: the time (the time of the schedule, the hour)
- Schedule status: the status (the scheduled, the sent, the completed)
- Schedule repeat: the repeat (the repeat of the schedule, e.g., the daily, the weekly)
- Schedule view: the view (the schedules, the notifications, the dates, the times)
- Audit logging of the notification schedule configuration

**Super Administrator User Journey:**
1. Super Admin schedules the notification: the schedule (the schedule, the notification, the date, the time), the notification (the notification, the content, the audience), and the date (the date of the schedule, the day); the schedule is explicit.
2. Creates the notification: the notification (the notification, the content, the audience); the notification is the message.
3. Sets the schedule date: the date (the date of the schedule, the day); the date is the day.
4. Sets the schedule time: the time (the time of the schedule, the hour); the time is the moment.
5. Sets the schedule repeat: the repeat (the repeat of the schedule, e.g., the daily, the weekly); the repeat is the cadence.
6. Views the schedule status: the status (the scheduled, the sent, the completed); the status is the state.
7. The schedule is set: the schedules, the notifications, the dates, the times, so the automation is complete.
8. The notification schedule configuration is audit-logged with the schedule, the date, and the timestamp.

**Rules & Edge Cases:**
- The schedule is the automation (the schedule, the notification, the date, the time); the schedule is the plan.
- The notification is the message (the notification, the content, the audience); the notification is the payload.
- The schedule date is the day (the date of the schedule, the day); the date is the when.
- The schedule repeat is the cadence (the repeat of the schedule, e.g., the daily, the weekly); the repeat is the frequency.
- The schedule is set (the schedules, the notifications, the dates, the times); the automation is managed.
- Notification schedule configuration is audit-logged with the schedule, date, and timestamp.