# 3. Content Performance Reports

User Type: **Super Administrator**
Source: *Mi Digital Academy - Education CRM Features Document*

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## 3. Content Performance Reports

### 3.1 Video Completion Rates
**What it does:** Reports the video completion rates: the completion of the videos (the completion, the video, the rate, the period) is reported, so the completion is visible (the report is the measure). The Super Administrator reports the video completion rates (the completion, the video, the rate, the period) so the report is structured and the completion is explicit.

**Sub-features:**
- Completion: the completion (the completion, the video, the rate, the period)
- Video: the video (the video, the title, the completion)
- Completion rate: the rate (the rate of the completion, the percentage)
- Completion period: the period (the period of the completion, e.g., the monthly, the quarterly, the annual)
- Completion trend: the trend (the trend of the completion, the period, the change)
- Completion comparison: the comparison (the comparison of the completion, the videos, the periods)
- Completion export: the export (the completion, the format, the period)
- Audit logging of the completion reporting

**Super Administrator User Journey:**
1. Super Admin reports the video completion rates: the completion (the completion, the video, the rate, the period), the videos (the video, the title, the completion), and the period (the period of the completion); the report is explicit.
2. Selects the videos: the video (the video, the title, the completion); the video is the content.
3. Views the completion rate: the rate (the rate of the completion, the percentage); the rate is the measure.
4. Sets the completion period: the period (the period of the completion, e.g., the monthly, the quarterly, the annual); the period is the scope.
5. Views the completion trend: the trend (the trend of the completion, the period, the change); the trend is the direction.
6. Compares the completion: the comparison (the comparison of the completion, the videos, the periods); the comparison is the analysis.
7. Exports the completion: the export (the completion, the format, the period); the export is the record.
8. The completion is visible: the completion, the videos, the rates, the period, so the report is complete.
9. The completion reporting is audit-logged with the completion, the period, and the timestamp.

**Rules & Edge Cases:**
- The completion is the finish (the completion, the video, the rate, the period); the completion is the outcome.
- The video is the content (the video, the title, the completion); the video is the unit.
- The completion rate is the measure (the rate of the completion, the percentage); the rate is the value.
- The completion trend is the direction (the trend of the completion, the period, the change); the trend is the insight.
- The completion is visible (the completion, the videos, the rates, the period); the report is managed.
- Completion reporting is audit-logged with the completion, period, and timestamp.

### 3.2 Drop-off Points in Videos
**What it does:** Reports the drop-off points in the videos: the drop-off of the videos (the drop-off, the video, the point, the count, the period) is reported, so the drop-off is visible (the report is the insight). The Super Administrator reports the drop-off points in the videos (the drop-off, the video, the point, the count, the period) so the report is structured and the drop-off is explicit.

**Sub-features:**
- Drop-off: the drop-off (the drop-off, the video, the point, the count, the period)
- Video: the video (the video, the title, the drop-off)
- Drop-off point: the point (the point of the drop-off, the timestamp)
- Drop-off count: the count (the count of the drop-offs)
- Drop-off period: the period (the period of the drop-off, e.g., the monthly, the quarterly, the annual)
- Drop-off trend: the trend (the trend of the drop-off, the period, the change)
- Drop-off export: the export (the drop-off, the format, the period)
- Audit logging of the drop-off reporting

**Super Administrator User Journey:**
1. Super Admin reports the drop-off points in the videos: the drop-off (the drop-off, the video, the point, the count, the period), the videos (the video, the title, the drop-off), and the period (the period of the drop-off); the report is explicit.
2. Selects the videos: the video (the video, the title, the drop-off); the video is the content.
3. Views the drop-off point: the point (the point of the drop-off, the timestamp); the point is the location.
4. Views the drop-off count: the count (the count of the drop-offs); the count is the measure.
5. Sets the drop-off period: the period (the period of the drop-off, e.g., the monthly, the quarterly, the annual); the period is the scope.
6. Views the drop-off trend: the trend (the trend of the drop-off, the period, the change); the trend is the direction.
7. Exports the drop-off: the export (the drop-off, the format, the period); the export is the record.
8. The drop-off is visible: the drop-off, the videos, the points, the period, so the report is complete.
9. The drop-off reporting is audit-logged with the drop-off, the period, and the timestamp.

**Rules & Edge Cases:**
- The drop-off is the exit (the drop-off, the video, the point, the count, the period); the drop-off is the loss.
- The video is the content (the video, the title, the drop-off); the video is the unit.
- The drop-off point is the location (the point of the drop-off, the timestamp); the point is the position.
- The drop-off count is the measure (the count of the drop-offs); the count is the volume.
- The drop-off is visible (the drop-off, the videos, the points, the period); the report is managed.
- Drop-off reporting is audit-logged with the drop-off, period, and timestamp.

### 3.3 Question Accuracy Rates
**What it does:** Reports the question accuracy rates: the accuracy of the questions (the accuracy, the question, the rate, the period) is reported, so the accuracy is visible (the report is the measure). The Super Administrator reports the question accuracy rates (the accuracy, the question, the rate, the period) so the report is structured and the accuracy is explicit.

**Sub-features:**
- Accuracy: the accuracy (the accuracy, the question, the rate, the period)
- Question: the question (the question, the text, the accuracy)
- Accuracy rate: the rate (the rate of the accuracy, the percentage)
- Accuracy period: the period (the period of the accuracy, e.g., the monthly, the quarterly, the annual)
- Accuracy trend: the trend (the trend of the accuracy, the period, the change)
- Accuracy comparison: the comparison (the comparison of the accuracy, the questions, the periods)
- Accuracy export: the export (the accuracy, the format, the period)
- Audit logging of the accuracy reporting

**Super Administrator User Journey:**
1. Super Admin reports the question accuracy rates: the accuracy (the accuracy, the question, the rate, the period), the questions (the question, the text, the accuracy), and the period (the period of the accuracy); the report is explicit.
2. Selects the questions: the question (the question, the text, the accuracy); the question is the item.
3. Views the accuracy rate: the rate (the rate of the accuracy, the percentage); the rate is the measure.
4. Sets the accuracy period: the period (the period of the accuracy, e.g., the monthly, the quarterly, the annual); the period is the scope.
5. Views the accuracy trend: the trend (the trend of the accuracy, the period, the change); the trend is the direction.
6. Compares the accuracy: the comparison (the comparison of the accuracy, the questions, the periods); the comparison is the analysis.
7. Exports the accuracy: the export (the accuracy, the format, the period); the export is the record.
8. The accuracy is visible: the accuracy, the questions, the rates, the period, so the report is complete.
9. The accuracy reporting is audit-logged with the accuracy, the period, and the timestamp.

**Rules & Edge Cases:**
- The accuracy is the correctness (the accuracy, the question, the rate, the period); the accuracy is the outcome.
- The question is the item (the question, the text, the accuracy); the question is the unit.
- The accuracy rate is the measure (the rate of the accuracy, the percentage); the rate is the value.
- The accuracy trend is the direction (the trend of the accuracy, the period, the change); the trend is the insight.
- The accuracy is visible (the accuracy, the questions, the rates, the period); the report is managed.
- Accuracy reporting is audit-logged with the accuracy, period, and timestamp.

### 3.4 Student Feedback Scores
**What it does:** Reports the student feedback scores: the feedback of the students (the feedback, the student, the score, the date) is reported, so the feedback is visible (the report is the measure). The Super Administrator reports the student feedback scores (the feedback, the student, the score, the date) so the report is structured and the feedback is explicit.

**Sub-features:**
- Feedback: the feedback (the feedback, the student, the score, the date)
- Student: the student (the student, the name, the feedback)
- Feedback score: the score (the score of the feedback, the rating)
- Feedback period: the period (the period of the feedback, e.g., the monthly, the quarterly, the annual)
- Feedback trend: the trend (the trend of the feedback, the period, the change)
- Feedback comparison: the comparison (the comparison of the feedback, the students, the periods)
- Feedback export: the export (the feedback, the format, the period)
- Audit logging of the feedback reporting

**Super Administrator User Journey:**
1. Super Admin reports the student feedback scores: the feedback (the feedback, the student, the score, the date), the students (the student, the name, the feedback), and the period (the period of the feedback); the report is explicit.
2. Selects the students: the student (the student, the name, the feedback); the student is the user.
3. Views the feedback score: the score (the score of the feedback, the rating); the score is the measure.
4. Sets the feedback period: the period (the period of the feedback, e.g., the monthly, the quarterly, the annual); the period is the scope.
5. Views the feedback trend: the trend (the trend of the feedback, the period, the change); the trend is the direction.
6. Compares the feedback: the comparison (the comparison of the feedback, the students, the periods); the comparison is the analysis.
7. Exports the feedback: the export (the feedback, the format, the period); the export is the record.
8. The feedback is visible: the feedback, the students, the scores, the period, so the report is complete.
9. The feedback reporting is audit-logged with the feedback, the period, and the timestamp.

**Rules & Edge Cases:**
- The feedback is the opinion (the feedback, the student, the score, the date); the feedback is the voice.
- The student is the user (the student, the name, the feedback); the student is the source.
- The feedback score is the measure (the score of the feedback, the rating); the score is the value.
- The feedback trend is the direction (the trend of the feedback, the period, the change); the trend is the insight.
- The feedback is visible (the feedback, the students, the scores, the period); the report is managed.
- Feedback reporting is audit-logged with the feedback, period, and timestamp.

### 3.5 Content Effectiveness per Course
**What it does:** Reports the content effectiveness per course: the effectiveness of the content (the effectiveness, the course, the metric, the value, the period) is reported, so the effectiveness is visible per course (the report is the measure). The Super Administrator reports the content effectiveness per course (the effectiveness, the course, the metric, the value, the period) so the report is structured and the effectiveness is explicit.

**Sub-features:**
- Effectiveness: the effectiveness (the effectiveness, the course, the metric, the value, the period)
- Course: the course (the course, the name, the effectiveness)
- Effectiveness metric: the metric (the metric of the effectiveness, e.g., the completion, the accuracy)
- Effectiveness value: the value (the value of the metric, e.g., the percentage)
- Effectiveness period: the period (the period of the effectiveness, e.g., the monthly, the quarterly, the annual)
- Effectiveness comparison: the comparison (the comparison of the effectiveness, the courses, the periods)
- Effectiveness export: the export (the effectiveness, the format, the period)
- Audit logging of the effectiveness reporting

**Super Administrator User Journey:**
1. Super Admin reports the content effectiveness per course: the effectiveness (the effectiveness, the course, the metric, the value, the period), the courses (the course, the name, the effectiveness), and the period (the period of the effectiveness); the report is explicit.
2. Selects the courses: the course (the course, the name, the effectiveness); the course is the segment.
3. Views the effectiveness metric: the metric (the metric of the effectiveness, e.g., the completion, the accuracy); the metric is the measure.
4. Views the effectiveness value: the value (the value of the metric, e.g., the percentage); the value is the result.
5. Sets the effectiveness period: the period (the period of the effectiveness, e.g., the monthly, the quarterly, the annual); the period is the scope.
6. Compares the effectiveness: the comparison (the comparison of the effectiveness, the courses, the periods); the comparison is the analysis.
7. Exports the effectiveness: the export (the effectiveness, the format, the period); the export is the record.
8. The effectiveness is visible: the effectiveness, the courses, the metrics, the period, so the report is complete.
9. The effectiveness reporting is audit-logged with the effectiveness, the period, and the timestamp.

**Rules & Edge Cases:**
- The effectiveness is the outcome (the effectiveness, the course, the metric, the value, the period); the effectiveness is the result.
- The course is the segment (the course, the name, the effectiveness); the course is the category.
- The effectiveness metric is the measure (the metric of the effectiveness, e.g., the completion, the accuracy); the metric is the value.
- The effectiveness comparison is the analysis (the comparison of the effectiveness, the courses, the periods); the comparison is the insight.
- The effectiveness is visible (the effectiveness, the courses, the metrics, the period); the report is managed.
- Effectiveness reporting is audit-logged with the effectiveness, period, and timestamp.