# 4. Incentive History & Recognition

User Type: **Affiliate**
Source: *Mi Digital Academy - Education CRM Features Document*

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## 4. Incentive History & Recognition

### 4.1 Incentive Earning History
**What it does:** Shows the Affiliate a complete history of their incentive earnings: each bonus, rate increase, and reward with the date, the trigger, and the amount. The Affiliate can filter by type and period. This provides a full record of their incentive income.

**Sub-features:**
- Complete incentive earning history
- Date, trigger, and amount per entry
- Filter by incentive type
- Filter by period
- View an incentive entry's details
- History available on web and mobile
- History event logging (viewed)
- Audit logging of the incentive earning history

**Affiliate User Journey:**
1. Affiliate opens the incentive earning history.
2. The complete incentive earning history is shown.
3. Each entry shows the date, trigger, and amount.
4. Affiliate filters by incentive type.
5. Affiliate filters by period.
6. Affiliate views an incentive entry's details.
7. Affiliate opens Profile → "Activity" and confirms the history events are recorded.

**Rules & Edge Cases:**
- The history is complete and itemized.
- The history can be filtered by type and period.
- History events (viewed) are logged with the account and the timestamp.
- The incentive earning history is audit-logged with the account and the timestamp.

### 4.2 Recognition & Badges
**What it does:** Shows the Affiliate the recognition they have earned: badges, titles, and public recognition for their achievements. The Affiliate can view their badges and share their recognition. This celebrates the Affiliate's standing in the program.

**Sub-features:**
- Badges earned
- Titles earned
- Public recognition
- View a badge's details
- Share the recognition
- Recognition available on web and mobile
- Recognition event logging (viewed, shared)
- Audit logging of the recognition and badges

**Affiliate User Journey:**
1. Affiliate opens the recognition and badges.
2. The badges earned are shown.
3. The titles earned are shown.
4. The public recognition is shown.
5. Affiliate views a badge's details.
6. Affiliate shares the recognition.
7. Affiliate opens Profile → "Activity" and confirms the recognition events are recorded.

**Rules & Edge Cases:**
- The recognition includes badges, titles, and public recognition.
- The recognition can be shared.
- Recognition events (viewed, shared) are logged with the account and the timestamp.
- The recognition and badges is audit-logged with the account and the timestamp.

### 4.3 Incentive Summary Report
**What it does:** Provides the Affiliate with a summary report of their incentives over a selected period: the total incentive earnings, the breakdown by type, and the trend. The Affiliate can view and download the report. This gives the Affiliate a consolidated view of their incentive income.

**Sub-features:**
- Incentive summary for the period
- Total incentive earnings
- Breakdown by incentive type
- Incentive earnings trend
- Select the report period
- Download the report
- Report available on web and mobile
- Report event logging (viewed, downloaded)
- Audit logging of the incentive summary report

**Affiliate User Journey:**
1. Affiliate opens the incentive summary report.
2. Affiliate selects the report period.
3. The incentive summary for the period is shown.
4. The total incentive earnings are shown.
5. The breakdown by incentive type is shown.
6. The incentive earnings trend is shown.
7. Affiliate opens Profile → "Activity" and confirms the report events are recorded.

**Rules & Edge Cases:**
- The summary is for the selected period.
- The breakdown is by incentive type.
- The report can be downloaded.
- Report events (viewed, downloaded) are logged with the account and the timestamp.
- The incentive summary report is audit-logged with the account and the timestamp.