# 2. Commission Rate Incentives

User Type: **Affiliate**
Source: *Mi Digital Academy - Education CRM Features Document*

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## 2. Commission Rate Incentives

### 2.1 Increasing Commission Rates
**What it does:** Shows the Affiliate how their commission rate increases with performance: the rate at each milestone tier and the performance that unlocks a higher rate. The Affiliate sees their current rate and the rate they would earn at the next tier. This rewards the Affiliate for higher performance with better earnings.

**Sub-features:**
- Commission rate per milestone tier
- Current commission rate shown
- Rate at the next tier shown
- Performance that unlocks a higher rate
- Rate increase history
- Rates available on web and mobile
- Rates event logging (viewed)
- Audit logging of the increasing commission rates

**Affiliate User Journey:**
1. Affiliate opens the commission rate incentives.
2. The commission rate per milestone tier is shown.
3. The current commission rate is shown.
4. The rate at the next tier is shown.
5. The performance that unlocks a higher rate is shown.
6. The rate increase history is shown.
7. Affiliate opens Profile → "Activity" and confirms the rates events are recorded.

**Rules & Edge Cases:**
- The rate increases with the milestone tier.
- The current and next-tier rates are shown.
- Rates events (viewed) are logged with the account and the timestamp.
- The increasing commission rates is audit-logged with the account and the timestamp.

### 2.2 Performance Bonus
**What it does:** Shows the Affiliate the performance bonuses they earn for exceeding targets: the bonus criteria, the bonuses earned, and the amount. The Affiliate sees the bonuses as a supplement to their commission. This provides an extra reward for top performance.

**Sub-features:**
- Performance bonus criteria
- Bonuses earned
- Bonus amount
- Bonuses by period
- View a bonus's details
- Bonuses available on web and mobile
- Bonuses event logging (viewed)
- Audit logging of the performance bonus

**Affiliate User Journey:**
1. Affiliate opens the performance bonus.
2. The performance bonus criteria are shown.
3. The bonuses earned are shown.
4. The bonus amount is shown.
5. The bonuses by period are shown.
6. Affiliate views a bonus's details.
7. Affiliate opens Profile → "Activity" and confirms the bonuses events are recorded.

**Rules & Edge Cases:**
- The bonuses are for exceeding targets.
- The criteria and amount are shown.
- Bonuses events (viewed) are logged with the account and the timestamp.
- The performance bonus is audit-logged with the account and the timestamp.

### 2.3 Target Tracking
**What it does:** Shows the Affiliate their progress against their performance targets: the target, the current value, and the remaining amount. The Affiliate sees how close they are to hitting each target and the bonus at stake. This keeps the Affiliate focused on their goals.

**Sub-features:**
- Performance targets shown
- Current value per target
- Remaining amount per target
- Bonus at stake per target
- Target status (on track, at risk)
- Tracking available on web and mobile
- Tracking event logging (viewed)
- Audit logging of the target tracking

**Affiliate User Journey:**
1. Affiliate opens the target tracking.
2. The performance targets are shown.
3. The current value per target is shown.
4. The remaining amount per target is shown.
5. The bonus at stake per target is shown.
6. The target status is shown.
7. Affiliate opens Profile → "Activity" and confirms the tracking events are recorded.

**Rules & Edge Cases:**
- The targets show current, remaining, and bonus.
- The target status is shown.
- Tracking events (viewed) are logged with the account and the timestamp.
- The target tracking is audit-logged with the account and the timestamp.